Last Updated: 06/11/2020
Like most website operators, TEA Websites collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. TEA Websites’ purpose in collecting non-personally identifying information is to better understand how TEA Websites’ visitors use its website. From time to time, TEA Websites may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Personally Identifiable Information
Certain visitors to TEA Websites’ websites choose to interact with TEA Websites in ways that require TEA Websites to gather personally-identifying information. The amount and type of information that TEA Websites gathers depends on the nature of the interaction. For example, those who engage in transactions with TEA Websites are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, TEA Websites collects such information only to the extent as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with TEA Websites. TEA Websites does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
If you fill out one of our contact forms, any information that you put into the contact form is collected to allow us to contact you in response to your contact form entry.
Cookies & Consent
We use non-functional cookies to improve your experience, and allow us to understand our visitors.
You can remove your consent at any time using the below button
Sharing of your data
We do not share your data with any third party services or individuals directly. We only share data for the purposes of our own access and we do not authorise any third party services to access your information except with our express permission for the purposes of assisting us in accessing your information.
Retaining your data
If you fill out one of our contact forms, your data is stored in our website database for 90 days. We take daily backups of our site and store this in AWS EU-Central-1 Data Centre (Frankfurt) for 50 days.
If you contact us via the team email address, [email protected], your details are stored in Zendesk indefinitely.
If you engage in contractual work with TEA Websites, your information will be stored in AND.CO for as long as you are a client, plus 3 years after. Your financial data will also be tracked in GoCardless or Stripe as long as required for a contractual obligation. We also use MailChimp for sending updates on our products, and services you are utilising, you are free to unsubscribe at any time.
Your rights over your data
If you are a citizen of the EU/EEA and have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you are a citizen of the EU/EEA and have or have had a service from TEA Websites, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Please email [email protected]
Protecting your data
We use two factor authentication in systems where we store any sensitive data such as passwords. This helps us to protect your information from unauthorised access by requiring more than just a username and password to access that information.
Our data breach procedures
Should we become aware of a data breach of our site, or through one of our the third party services, we will immediately contact all affected parties and also take immediate action in accordance with the rules and regulations of the authority having jurisdiction.